At Clean & Reset, we respect your privacy and are committed to protecting your personal information in accordance with applicable British Columbia privacy laws.
Information We Collect
When you contact us or request a quote, we may collect your name, email address, phone number (if provided), property address, cleaning requirements, preferred service dates, and any photographs or additional information you voluntarily submit.
How We Use Your Information
Your information is used solely for legitimate business purposes, including responding to inquiries, preparing quotes, arranging cleaning services, communicating with customers, and maintaining necessary business records.
We do not sell your personal information or automatically subscribe you to marketing emails.
Information Sharing & Security
We may share necessary information with authorized cleaning personnel and trusted service providers involved in operating our business, including website hosting, form processing and email services.
Some service providers may process information outside Canada.
We take reasonable measures to safeguard your information and retain it only as long as necessary for business or legal purposes, including applicable minimum retention periods.
Photography
Customer-submitted photographs are used for quotation and service-related purposes. Identifiable property photographs will not be published for marketing without appropriate permission.
Your Privacy Rights
You may request access to or correction of your personal information, withdraw consent where legally applicable, or raise a privacy concern by contacting us.
Contact
For privacy-related inquiries, please contact our designated privacy contact:
Clean & ResetMetro Vancouver, BC, Canada
Email: cleanandresetca@gmail.com
We may update this policy when necessary. The latest version will be available on our website.